Trial Install error

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Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 11:26 am

Hi,
Sorry to hear about this - no problems like this have shown up before now. Very strange indeed. I will be doing some more tests. In the meantime, can you zip up the IF index directory and I can see how far things get. There will be informatin in there I may be able to use.
All the Best;
Steve
software architect at codelegend.com
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i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
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Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 11:31 am

I can see that the scenery.idx is empty, suggesting that the scenery config cannot be opened, it is stored in
C:\Users\Steve\AppData\Roaming\Microsoft\FSX (on my system).
I will see what can cause that and get back to you, sorry about all the trouble caused.
Steve
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
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Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 8:02 pm

sorry shoud have said do you have this drectory?
C:\ProgramData\Microsoft\FSX
IF accesses Scenery.CFG there - perhaps this is a problem - has it been moved or security rights altered?
Steve
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
NAS @7TB RAID10 (16TB)
Steve Waite
 
Posts: 5092
Joined: Wed Jun 29, 2011 12:02 am

Re: Trial Install error

Postby kludger » Sat Oct 15, 2011 8:54 pm

Thanks for the continued troubleshooting Steve.

Indeed it looks like my Windows 7 FSX install does not have it's scenery.cfg in that C:\ProgramData\Microsoft location, there is a Windows dir at that location but no FSX one.

I do see a scenery.cfg in the C:\Users\jsilva\AppData\Roaming\Microsoft\FSX dir but it does not look up to date since the file change date is 8/22/2007

I also see a see another scenery.cfg in D:\Games\FSX but it's date is also 8/22/2007

Yet I know the scenery lib changes fine as I can go into ORBX FTX Central and enable and disable scenery, so I'm guessing maybe FSX is using some weird location for my scenery.cfg file and that must be what is throwing off IF. This would also explain why when I installed Aerosoft DutchX it didn't add the scenery in by itself and I had to add it manually.

I will try to hunt around for where the file could possibly be (maybe use one of the sysinternals tools to monitor what files FSX or FTX central access), if you happen to know of any other locations let me know.
kludger
 
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Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 9:16 pm

Yes that is the problem! Well done for spotting it, IF only looks there, so If there is another place for it, let me know where you find it right away and I can sort that out right now. Not sure what is going on here though, definitely strange.
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
NAS @7TB RAID10 (16TB)
Steve Waite
 
Posts: 5092
Joined: Wed Jun 29, 2011 12:02 am

Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 9:18 pm

Make sure to show hidden directories, I forgot that C:\ProgramData\ is hidden...
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
NAS @7TB RAID10 (16TB)
Steve Waite
 
Posts: 5092
Joined: Wed Jun 29, 2011 12:02 am

Re: Trial Install error

Postby kludger » Sat Oct 15, 2011 10:21 pm

Hi Steve, wow that was it, I found the problem and I think it is my fault.

I run Win7 from a small SSD disk and as a result I had followed some online guides on how to redirect C:\Users and C:\Program Files and C:\Program Files (x86) etc. to D:\ drive, and it looks like I had redirected C:\ProgramData to D:\ProgramData and updated the corresponding directory locations in the registry but must've missed creating the 'mklink' directory junction from C:\ProgramData to D:\ProgramData.

It looks like 99% of the apps I run (including FSX) were using the D:\ProgamData registry entry for ProgramData in
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\ProfileList]

But IF and a couple of other apps I now see didn't lookup the location and were using C:\ProgramData dir.

So I just now moved those files and created the link (mklink /d C:\ProgramData D:\ProgramData) and reinstalled IF and on startup it actually did the airport index and all looks fine now!

So the problem was in my system when I installed to SSD and relocated some of the key dirs I either missed this step or the guide I used didnt' have it, but either way I am up and working now.

Thanks for hanging in there on the troubleshooting with me and sorry about the trouble, maybe at least that registry location for the ProgramData for the current profile might be something you want to consider checking when the default C:\ProgramData\Microsoft\FSX is not there since FSX seems to honor whatever is in the registry location.

Anyhow I look forward to giving IF a full trial tonight and hopefully registering later this weekend, your excellent support has certainly convinced me and encouraged me to keep troubleshooting, thanks again!
kludger
 
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Joined: Fri Oct 14, 2011 6:24 am

Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 11:20 pm

I was just coming to the same conclusion, I will contact you via email shortly...
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
NAS @7TB RAID10 (16TB)
Steve Waite
 
Posts: 5092
Joined: Wed Jun 29, 2011 12:02 am

Re: Trial Install error

Postby Steve Waite » Sat Oct 15, 2011 11:53 pm

Thank you kludger,
It appears that IF successfully redirects all your moved folders except for the D:\ProgamData folder. The others all had code for this particular "Gotcha". Version [rg] should also find a moved ProgamData folder without link info.
software architect at codelegend.com
equipment: i9-9980Xe 64GB 2xRTX2080ti NVLink 2TB M.2 NVMe,
i9-9900X 64GB RTX2080ti 2TB M.2 NVMe, i7-3960X 32GB GTX680 4TB RAID10,
NAS @7TB RAID10 (16TB)
Steve Waite
 
Posts: 5092
Joined: Wed Jun 29, 2011 12:02 am

Re: Trial Install error

Postby kludger » Wed Oct 26, 2011 6:03 am

Thanks again for all the help and support Steve, really glad I stuck with it through the troubleshooting and am really enjoying IF, it has opened up a whole new way to fly for me.
kludger
 
Posts: 7
Joined: Fri Oct 14, 2011 6:24 am

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